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| Q: How long does it take to check? |
| A: We at NANCE Transmission Service perform an External Diagnostic Service, which includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. The External Diagnostic Service is completed in approximately 90 minutes. |
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| Q: How much does it cost? |
| A: Each Transmission has its own set of problems. Any charge for an External Diagnostic Service is credited toward any further service you may need. |
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| Q: What type of transmission fluid should I use? |
| A: Different transmissions require different types of transmission fluid. We use only the best brand transmission fluid available The experts at NANCE recommend that you change your fluid every 25,000 to 35,000 miles as a part of our regular suggested maintenance -- Service. This service also includes replacing the filter or cleaning the screen, replacing the pan gasket, performing a final leak-check, and performing a road test. This service is warranted for 90 days against any leaks from your pan gasket. |
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| Q: How often should I get a transmission fluid change? |
| A: Most automobile manufacturers recommend that you change your transmission fluid every 3years/36,000 miles (consult your owner’s manual). NANCE recommends an annual fluid change. If your vehicle is older, or is used for towing, it may be required more frequently. To determine if a fluid change is needed, we recommend our External Diagnostic Service-- which includes checking the level and condition of your transmission fluid, a road test, and putting your car on a lift to check your external transmission controls-- to keep your transmission, and your vehicle, running smoothly. |
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| Q: Do I need to make an appointment? |
| A: We recommend contacting us before bringing your car in to be checked. |
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| Q: What types of services are available? |
| A: At NANCE our sole focus is on transmissions, and there are a variety of services available. If you think you are having a problem with your transmission, we can perform an External Diagnostic Service. The External Diagnostic Service includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. If you have a transmission problem, the EDS determines if the problem can be corrected with an external repair or adjustment. |
| In some cases, the replacement or adjustment of a transmission or drive-train related component's will correct the problem. In other cases there could be an electronic or computer malfunction. In still other cases the transmission needs to be rebuilt. NANCE offers service for all of these transmission problems, for automatic or manual transmissions, and for domestic or imported cars. The best thing to do if you are having transmission problems is contact us to have an External Diagnostic Service completed. |
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| Q: What if I decide I don’t want any work done after you recommend it? |
| A: If NANCE makes a recommendation for service based on any NANCE Diagnostic Service-- and you choose not to have the work done on your vehicle-- you need only pay for the services or parts you have previously authorized, and take your car home. But remember, the longer you drive your vehicle, the worse the condition might become. |
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| Q: How much can I expect to pay for a transmission repair? |
| A: The price to repair a transmission depends on several factors. These include determining the cause of your transmission problem, the condition and type of transmission in your car, and the type of service that needs to be done. NANCE offers an External Diagnostic Service to identify how to fix your problem and keep your costs to a minimum. The NANCE External Diagnostic Service includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. This service determines if there is a transmission problem, and if the problem can be corrected with an external repair or adjustment. Contact us to have an External Diagnostic Service completed. (256)536-9133 |
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| Q: How long does it typically take for a transmission repair? |
| A: Minor services can sometimes be performed the same day since they do not involve the removal of your transmission. Major services or transmission rebuilding could take several days so that your transmission can be properly removed, reconditioned or rebuilt, and reinstalled. |
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| Q: What do I do if I can’t drive my vehicle to you? |
| A: We have towing available. (256)859-2400 |
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| Q: What if my vehicle is broken down and it is after hours? |
| A: If your vehicle breaks down after hours, call Yellow Rose towing .(256)859-2400 |
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| Q: What kind of warranty coverage comes with a rebuilt transmission? |
| A: Depending on your type of vehicle, NANCE offers your choice of 2 types of warranties. (1) 6 months 0r 6,000 miles parts and labor (2) 12 months 0r 12,000 miles parts and labor. Note: Vehicles must be brought back to our shop for warranty to apply Ask Us for more details |
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Nance Transmission Services 1010 Meridian N Huntsville, Al 35801 Phone (256) 536-9133